Shipping policy
Thank you for visiting and shopping at [nexforge fitness]. The following information outlines the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
- Processing window: All orders are processed within [1–2] business days.
- Schedule: Orders are not processed, shipped, or delivered on weekends or holidays.
- High volume delays: If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Domestic | [3–5] business days | $8.00 (Free on orders over $50.00) |
| International Shipping | [7-10] business days | [Calculated at checkout / Flat rate of $8.00 |
| Expedited (Optional) | [1–3] business days | $[8.00] |
Delivery delays can occasionally occur due to unforeseen carrier issues.
3. Shipment Destinations & Restrictions
- Domestic shipping: We ship to addresses within the US, US Territories, and APO/FPO/DPO addresses.
- PO Boxes: We do ship to P.O. boxes.
- International shipping: We ship worldwide to select international countries. International shipping rates and delivery times vary by destination and will be calculated at checkout.
4. Shipment Confirmation & Order Tracking
- Tracking email: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
- Activation: The tracking number will become active within 24 hours of generation.
5. Customs, Duties, and Taxes
- Financial responsibility: [Company Name] is not responsible for any customs and taxes applied to your order.
- Fees: All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, duties, etc.).
6. Damages, Lost Packages, and Issues
- Damaged goods: [Company Name] is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier to file a claim.
- Filing a claim: Please save all packaging materials and damaged goods before filing a claim.